Responsible gaming means enjoying gaming as a healthy, controlled form of entertainment. At hb 999, we believe that building responsible gaming habits makes the experience far more enjoyable. When you know your limits, stick to a budget, and stay mindful of your time — gaming stops being a source of stress.
It can be hard to notice when gaming habits start to slip out of control. That's why hb 999 encourages every player to check in with themselves regularly and seek help when needed. Our platform offers a range of features designed to help you maintain healthy gaming habits.
Responsible gaming comes down to three things — know your limits, stick to your budget, and take breaks when you need to. Keep these three habits in mind and your gaming experience will always stay positive.
Responsible gaming is at the heart of everything we do at hb 999. We're more than just a gaming platform — we want every player to stay safe, stay informed, and keep gaming as a fun, small part of their life.
Online gaming has become a popular form of entertainment for many people in Bangladesh. But like any pastime, gaming has its limits. Without responsible play, it can lead to financial, mental, and family problems.
Research shows that players who plan their sessions and set a budget and time limit in advance enjoy the experience far more. Those who play impulsively or chase losses, on the other hand, are at a significantly higher risk of harm.
We are committed to building a culture of responsible gaming at hb 999. By registering on our platform, you gain access to deposit limits, self-exclusion options, and expert support — all designed with your wellbeing in mind.
Hb 999 provides all these features free of charge to help keep your gaming experience safe.
Set your own daily, weekly, or monthly deposit cap. Once a limit is set, it takes effect immediately — and any increase requires a 24-hour waiting period.
Decide in advance how long you'll play in a single session. Once that time is up, the platform will automatically remind you and, if needed, end the session.
If you need to step away from the platform for a set period, use the Self-Exclusion option. You can choose anywhere from 1 week up to a permanent exclusion.
Your session will automatically stop once you've lost a set amount. This feature protects you from financial harm and helps you stay within your budget.
Whenever you feel like you need a break, temporarily close your account for 24 hours, 1 week, or 1 month. During this time, no promotional messages will be sent to you either.
Our trained support team is available 24/7. Share any gaming-related concerns with us — we'll listen without judgment and guide you toward professional help if needed.
Ask yourself the questions below. If you answer "yes" to most of them, it may be time to reconsider your gaming habits.
Be honest with yourself. There are no right or wrong answers here — your wellbeing is all that matters.
Are you spending more time or money on gaming than you planned?
Are you betting more to try to recover money you've lost?
Is gaming causing tension in your relationships with family or friends?
Are work, studies, or daily responsibilities being neglected because of gaming?
Do you feel restless or irritable when you're unable to game?
Are you lying to others or borrowing money to cover your gaming spending?
Go to your hb 999 Account Settings to enable any of these features at any time.
Set a daily / weekly / monthly maximum deposit limit. Reductions take effect immediately; increases require a 24-hour waiting period.
Periodic on-screen reminders will appear — "You've been playing for 30 minutes." You'll have the option to take a break.
Temporarily close your account for 1 to 42 days. During this period, logging in or placing bets will not be possible.
To permanently close your account, contact our support team. All your data will be deleted.
In just a few simple steps, you can set responsible gaming limits on your account. The process is completely free and can be changed at any time.
Log in to hb 999 with your username and password. If you're new, register first.
Click on your profile icon in the top right corner and navigate to the "Responsible Gaming" menu.
Deposit limits, time limits, loss limits, or self-exclusion — choose whichever option suits your needs.
Set the limit amount and how long it will apply. Make sure all details are filled in correctly.
Click the "Save" button. The limit takes effect immediately and a confirmation email will be sent.
Hb 999 strictly prevents anyone under 18 from accessing the platform. Age verification is mandatory at registration, and any suspicious account is reviewed immediately. Withdrawals are not processed until identity is confirmed.
If you're a parent and suspect your child is using an online gaming platform, please contact us. We will investigate the situation and take the necessary action.
If children are present in your home, use parental control software on your device. Never share your account details and always keep your device locked. These simple steps go a long way in keeping your family safe.
If you feel gaming is having a negative impact on your life, don't wait — reach out for help. The resources below are completely free and fully confidential.
Asking for help is not a sign of weakness — it takes courage. hb 999 is here for you, without judgment.
Sign up at hb 999 and enjoy a safe, controlled, and enjoyable gaming experience. Your protection is our responsibility.